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27 posts tagged with "FAQ"

FAQ sections and knowledge base management in Confluence

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Export Jira Issues to CSV/Excel: Common Problems & FAQ

· 10 min read
NGPilot
NGPilot

Exporting Jira issues is something every team eventually needs to do, whether for migration, reporting, compliance, or backup. Yet the process is rarely as straightforward as clicking a button. Jira's native CSV export works for small result sets, but teams quickly run into field mismatches, encoding errors, custom field headaches, timeout failures on large projects, and the question of what to do with attachments. This FAQ answers the most common problems teams encounter when exporting Jira issues to CSV or Excel and provides practical solutions for each one.

FAQ and Q&A Apps for Confluence — Which One Is Right for Your Team?

· 5 min read
NGPilot
NGPilot

Teams need two types of knowledge sharing in Confluence: structured FAQ sections for pages, and community Q&A forums for ongoing discussion. Confluence has no built-in solution for either.

We built two apps to cover both needs — Modern FAQ for Confluence for polished, drag-and-drop FAQ sections, and Modern Questions for Confluence for structured Q&A with voting and accepted answers. In this post we compare both against the alternatives on the Atlassian Marketplace.