Skip to main content

27 posts tagged with "faq"

View All Tags

Export Jira Issues to CSV/Excel: Common Problems & FAQ

· 11 min read
NGPilot
Who should read this
  • Jira admins exporting issues for migration, reporting, or compliance
  • Engineering/ops leads hitting timeouts or field mismatches on large exports
  • Anyone who needs >1,000 issues out of Jira in one go
What you'll learn
  1. How to fix CSV field mismatches, encoding errors, and date formats
  2. How to export custom fields and >1,000 issues without timeouts
  3. What to do with attachments (they don't come with a CSV)
  4. How to automate recurring exports

Exporting Jira issues sounds simple until you try it at scale. Jira's native CSV export works for small result sets, but teams quickly hit field mismatches, encoding errors, custom field headaches, timeouts on large projects, and the question of what to do with attachments. This FAQ walks through each common problem and the practical fix — most of which Simple Bulk Issues Excel CSV Export for Jira handles out of the box.

Are Confluence & Jira Plugins Safe? Marketplace App Security Guide

· 11 min read
NGPilot
Who should read this
  • Cloud admins evaluating Marketplace apps before install
  • Security/compliance teams running vendor risk reviews for Atlassian
  • Procurement needing a plugin security checklist for SOC 2 / ISO 27001
What you'll learn
  1. The Forge vs Connect security model difference (where your data lives)
  2. How to read app scopes and spot overprivileged apps
  3. What Cloud Fortified actually verifies
  4. A copy-paste plugin security checklist for vendor reviews

Modern FAQ vs Modern Questions for Confluence — Feature Comparison

· 6 min read
NGPilot

Teams need two types of knowledge sharing in Confluence: structured FAQ sections for pages, and community Q&A forums for ongoing discussion. Confluence has no built-in solution for either.

We built two apps to cover both needs — Modern FAQ for Confluence for polished, drag-and-drop FAQ sections, and Modern Questions for Confluence for structured Q&A with voting and accepted answers. In this post we compare both against the alternatives on the Atlassian Marketplace.