Modern FAQ vs Modern Questions for Confluence — Feature Comparison
Teams need two types of knowledge sharing in Confluence: structured FAQ sections for pages, and community Q&A forums for ongoing discussion. Confluence has no built-in solution for either.
We built two apps to cover both needs — Modern FAQ for Confluence for polished, drag-and-drop FAQ sections, and Modern Questions for Confluence for structured Q&A with voting and accepted answers. In this post we compare both against the alternatives on the Atlassian Marketplace.
Two Problems, One Ecosystem
FAQ sections — You want a clean, collapsible list of questions and answers on a Confluence page. Think product FAQs, onboarding guides, or IT help pages. Teams typically cobble together toggles or tables that look clunky.
Q&A forums — You want a space where anyone can ask a question, others can answer, and the best answer rises to the top. Think Stack Overflow for your company. Confluence has nothing built-in for this.
These are different problems — and the apps that solve them are different too. Let's look at both.
Part 1: FAQ Apps for Confluence
What's Available
| App | Vendor | Installs | Rating | Last Updated | Pricing |
|---|---|---|---|---|---|
| FAQ for Confluence | VECTORS | 310 | 2.2/5 (12 reviews) | Mar 2026 | Paid |
| FAQ Basic for Confluence | Start Off Easily | 183 | 4.0/5 (1 review) | May 2025 | Free (unsupported) |
| Modern FAQ for Confluence | NGPILOT | 5 | — | Feb 2026 | Paid |
Data from Atlassian Marketplace, April 2026.
The FAQ space is small and underserved. The market leader (VECTORS) has only 310 installs with a 2.2-star rating — users report frustrating configuration experiences. FAQ Basic is free but has been unsupported since May 2025.
Feature Comparison
| Feature | Modern FAQ (NGPILOT) | FAQ for Confluence (VECTORS) | FAQ Basic (Start Off Easily) |
|---|---|---|---|
| Display themes | 2 (Centered + Accordion) | 1 | 1 (Accordion) |
| Drag-and-drop reorder | Yes | No | Yes |
| WYSIWYG editing | Yes | No | No |
| Inline editing | Yes | No | No |
| Expand/collapse all | Yes | No | Partial |
| Actively maintained | Yes (2026) | Yes (2026) | No — unsupported |
Where Modern FAQ Stands Out
- Two modern themes — clean centered layout or accordion collapse style
- Drag-and-drop — reorder questions by dragging, no cutting and pasting
- WYSIWYG answers — rich text with formatting, links, and images
- Actively maintained — updated February 2026
Where We Could Improve
- 5 installs — we're brand new in a category where even the leader has only 310
- No JSM public portal — VECTORS can publish FAQs to Jira Service Management portals; our app is for internal Confluence pages
- No reviews yet — building trust with early adopters
Part 2: Q&A Apps for Confluence
What's Available
| App | Vendor | Installs | Rating | Last Updated | Hosting |
|---|---|---|---|---|---|
| Questions for Confluence | Atlassian | 4,021 | 2.4/5 (77 reviews) | Mar 2026 | DC only |
| Questions & Answers | EliteSoft | 670 | 3.1/5 (26 reviews) | Mar 2026 | DC only |
| Smart Questions and Answers | Purde Software | 280 | 3.5/5 (13 reviews) | Jan 2026 | Cloud + DC |
| Community Questions | Firnity | 157 | 4.0/5 (4 reviews) | Jan 2026 | Cloud |
| Modern Questions for Confluence | NGPILOT | 1 | — | Apr 2026 | Cloud |
Data from Atlassian Marketplace, April 2026.
This is a bigger market. Atlassian's own Questions for Confluence dominates with 4,021 installs — but it's Data Center only (no Cloud version) and carries a 2.4-star rating from 77 reviews. Many of those reviews cite a dated interface and missing features.
EliteSoft's Q&A (670 installs) is also DC-only. Smart Q&A and Community Questions offer Cloud versions but haven't matched the install numbers.
Feature Comparison
| Feature | Modern Questions (NGPILOT) | Questions for Confluence (Atlassian) | Smart Q&A (Purde) | Community Questions (Firnity) |
|---|---|---|---|---|
| Hosting | Cloud | DC only | Cloud + DC | Cloud |
| Ask questions | Yes | Yes | Yes | Yes |
| Write answers | Yes | Yes | Yes | Yes |
| Upvote/downvote | Yes | Yes | No | No |
| Accept answers | Yes | Yes | No | No |
| Modern UI | Yes | No (legacy) | No | Partial |
| Searchable in Confluence | Yes | Yes | Yes | Yes (Rovo) |
| Slack/Teams integration | No | No | No | Yes |
| Actively maintained | Yes (Apr 2026) | Yes (Mar 2026) | Yes (Jan 2026) | Yes (Jan 2026) |
Where Modern Questions Stands Out
- Cloud-native — built for Confluence Cloud, unlike Atlassian's DC-only offering
- Voting + accepted answers — Stack Overflow-style workflow that surfaces the best answer
- Modern UI — clean interface that fits naturally into Confluence
- Newest app in the category — shipped April 2026 with fresh architecture
Where We Could Improve
- 1 install — just launched, no track record yet
- No Slack/Teams notifications — Community Questions by Firnity offers this
- No DC version — Cloud-only for now; the largest competitors serve the DC market
The Cloud Opportunity
Here's the key insight: Atlassian's Questions for Confluence has 4,021 installs but is DC-only. If you're on Confluence Cloud and want a Q&A experience, your options are limited to Smart Q&A (280 installs, 3.5 stars), Community Questions (157 installs, 4.0 stars), or our Modern Questions (brand new, April 2026).
The Cloud Q&A market is underserved and waiting for a better option.
Which App Do You Need?
| You need... | Use this |
|---|---|
| A polished FAQ section on a Confluence page | Modern FAQ for Confluence |
| A team Q&A forum with voting and accepted answers | Modern Questions for Confluence |
| Both — FAQ pages AND a Q&A community | Both apps together |
These two apps complement each other. Use Modern FAQ for curated, editor-controlled FAQ content on specific pages. Use Modern Questions for open community Q&A where anyone can contribute.
Related Posts
- Import Export for Confluence — Which Content Migration App Should You Choose?
- Numbered Headings for Confluence — Which Table of Contents App Fits Your Docs?
Get Started
- Install Modern FAQ for Confluence from the Atlassian Marketplace — Read the docs
- Install Modern Questions for Confluence from the Atlassian Marketplace — Read the docs
Have questions or feedback? Reach out to us at service@ngpilot.com — we'd love to hear from you.
Try Modern FAQ for Confluence
Accordion-style FAQ sections with drag-and-drop reordering and two themes — free for up to 10 users.
Get it on the Atlassian Marketplace