# Modern FAQ vs Modern Questions for Confluence — Feature Comparison April 18, 2026 · 6 min read [NGPilot](https://ngpilot.com) Teams need two types of knowledge sharing in Confluence: **structured FAQ sections** for pages, and **community Q\&A forums** for ongoing discussion. Confluence has no built-in solution for either. We built two apps to cover both needs — **Modern FAQ for Confluence** for polished, drag-and-drop FAQ sections, and **Modern Questions for Confluence** for structured Q\&A with voting and accepted answers. In this post we compare both against the alternatives on the Atlassian Marketplace. ## Two Problems, One Ecosystem[​](#two-problems-one-ecosystem "Direct link to Two Problems, One Ecosystem") **FAQ sections** — You want a clean, collapsible list of questions and answers on a Confluence page. Think product FAQs, onboarding guides, or IT help pages. Teams typically cobble together toggles or tables that look clunky. **Q\&A forums** — You want a space where anyone can ask a question, others can answer, and the best answer rises to the top. Think Stack Overflow for your company. Confluence has nothing built-in for this. These are different problems — and the apps that solve them are different too. Let's look at both. *** ## Part 1: FAQ Apps for Confluence[​](#part-1-faq-apps-for-confluence "Direct link to Part 1: FAQ Apps for Confluence") ### What's Available[​](#whats-available "Direct link to What's Available") | App | Vendor | Installs | Rating | Last Updated | Pricing | | ----------------------------- | ---------------- | -------- | ------------------ | ------------ | ------------------ | | FAQ for Confluence | VECTORS | 310 | 2.2/5 (12 reviews) | Mar 2026 | Paid | | FAQ Basic for Confluence | Start Off Easily | 183 | 4.0/5 (1 review) | May 2025 | Free (unsupported) | | **Modern FAQ for Confluence** | **NGPILOT** | **5** | — | **Feb 2026** | **Paid** | *Data from Atlassian Marketplace, April 2026.* The FAQ space is small and underserved. The market leader (VECTORS) has only 310 installs with a 2.2-star rating — users report frustrating configuration experiences. FAQ Basic is free but has been **unsupported since May 2025**. ### Feature Comparison[​](#feature-comparison "Direct link to Feature Comparison") | Feature | Modern FAQ (NGPILOT) | FAQ for Confluence (VECTORS) | FAQ Basic (Start Off Easily) | | ------------------------- | ------------------------ | ---------------------------- | ---------------------------- | | **Display themes** | 2 (Centered + Accordion) | 1 | 1 (Accordion) | | **Drag-and-drop reorder** | Yes | No | Yes | | **WYSIWYG editing** | Yes | No | No | | **Inline editing** | Yes | No | No | | **Expand/collapse all** | Yes | No | Partial | | **Actively maintained** | Yes (2026) | Yes (2026) | **No — unsupported** | ### Where Modern FAQ Stands Out[​](#where-modern-faq-stands-out "Direct link to Where Modern FAQ Stands Out") * **Two modern themes** — clean centered layout or accordion collapse style * **Drag-and-drop** — reorder questions by dragging, no cutting and pasting * **WYSIWYG answers** — rich text with formatting, links, and images * **Actively maintained** — updated February 2026 ### Where We Could Improve[​](#where-we-could-improve "Direct link to Where We Could Improve") * **5 installs** — we're brand new in a category where even the leader has only 310 * **No JSM public portal** — VECTORS can publish FAQs to Jira Service Management portals; our app is for internal Confluence pages * **No reviews yet** — building trust with early adopters *** ## Part 2: Q\&A Apps for Confluence[​](#part-2-qa-apps-for-confluence "Direct link to Part 2: Q\&A Apps for Confluence") ### What's Available[​](#whats-available-1 "Direct link to What's Available") | App | Vendor | Installs | Rating | Last Updated | Hosting | | ----------------------------------- | -------------- | --------- | ------------------ | ------------ | ----------- | | Questions for Confluence | **Atlassian** | **4,021** | 2.4/5 (77 reviews) | Mar 2026 | **DC only** | | Questions & Answers | EliteSoft | 670 | 3.1/5 (26 reviews) | Mar 2026 | DC only | | Smart Questions and Answers | Purde Software | 280 | 3.5/5 (13 reviews) | Jan 2026 | Cloud + DC | | Community Questions | Firnity | 157 | 4.0/5 (4 reviews) | Jan 2026 | Cloud | | **Modern Questions for Confluence** | **NGPILOT** | **1** | — | **Apr 2026** | **Cloud** | *Data from Atlassian Marketplace, April 2026.* This is a bigger market. Atlassian's own **Questions for Confluence** dominates with 4,021 installs — but it's **Data Center only** (no Cloud version) and carries a 2.4-star rating from 77 reviews. Many of those reviews cite a dated interface and missing features. **EliteSoft's Q\&A** (670 installs) is also DC-only. **Smart Q\&A** and **Community Questions** offer Cloud versions but haven't matched the install numbers. ### Feature Comparison[​](#feature-comparison-1 "Direct link to Feature Comparison") | Feature | Modern Questions (NGPILOT) | Questions for Confluence (Atlassian) | Smart Q\&A (Purde) | Community Questions (Firnity) | | ---------------------------- | -------------------------- | ------------------------------------ | ------------------ | ----------------------------- | | **Hosting** | Cloud | **DC only** | Cloud + DC | Cloud | | **Ask questions** | Yes | Yes | Yes | Yes | | **Write answers** | Yes | Yes | Yes | Yes | | **Upvote/downvote** | Yes | Yes | No | No | | **Accept answers** | Yes | Yes | No | No | | **Modern UI** | Yes | No (legacy) | No | Partial | | **Searchable in Confluence** | Yes | Yes | Yes | Yes (Rovo) | | **Slack/Teams integration** | No | No | No | Yes | | **Actively maintained** | Yes (Apr 2026) | Yes (Mar 2026) | Yes (Jan 2026) | Yes (Jan 2026) | ### Where Modern Questions Stands Out[​](#where-modern-questions-stands-out "Direct link to Where Modern Questions Stands Out") * **Cloud-native** — built for Confluence Cloud, unlike Atlassian's DC-only offering * **Voting + accepted answers** — Stack Overflow-style workflow that surfaces the best answer * **Modern UI** — clean interface that fits naturally into Confluence * **Newest app in the category** — shipped April 2026 with fresh architecture ### Where We Could Improve[​](#where-we-could-improve-1 "Direct link to Where We Could Improve") * **1 install** — just launched, no track record yet * **No Slack/Teams notifications** — Community Questions by Firnity offers this * **No DC version** — Cloud-only for now; the largest competitors serve the DC market ### The Cloud Opportunity[​](#the-cloud-opportunity "Direct link to The Cloud Opportunity") Here's the key insight: **Atlassian's Questions for Confluence has 4,021 installs but is DC-only**. If you're on Confluence Cloud and want a Q\&A experience, your options are limited to Smart Q\&A (280 installs, 3.5 stars), Community Questions (157 installs, 4.0 stars), or our Modern Questions (brand new, April 2026). The Cloud Q\&A market is underserved and waiting for a better option. *** ## Which App Do You Need?[​](#which-app-do-you-need "Direct link to Which App Do You Need?") | You need... | Use this | | -------------------------------------------------- | ----------------------------------- | | A polished FAQ section on a Confluence page | **Modern FAQ for Confluence** | | A team Q\&A forum with voting and accepted answers | **Modern Questions for Confluence** | | Both — FAQ pages AND a Q\&A community | **Both apps together** | These two apps complement each other. Use **Modern FAQ** for curated, editor-controlled FAQ content on specific pages. Use **Modern Questions** for open community Q\&A where anyone can contribute. *** ## Related Posts[​](#related-posts "Direct link to Related Posts") * [Import Export for Confluence — Which Content Migration App Should You Choose?](/blog/confluence-import-export-comparison.md) * [Numbered Headings for Confluence — Which Table of Contents App Fits Your Docs?](/blog/confluence-numbered-headings-comparison.md) ## Get Started[​](#get-started "Direct link to Get Started") * Install **Modern FAQ for Confluence** from the Atlassian Marketplace — [Read the docs](/docs/Modern-FAQ-for-Confluence/usage.md) * Install **Modern Questions for Confluence** from the Atlassian Marketplace — [Read the docs](/docs/Modern-Questions-for-Confluence/user-docs.md) Have questions or feedback? Reach out to us at — we'd love to hear from you. Try Modern FAQ for Confluence Accordion-style FAQ sections with drag-and-drop reordering and two themes — free for up to 10 users. [Get it on the Atlassian Marketplace](https://marketplace.atlassian.com/apps/1236739/modern-faq-for-confluence?utm_source=ngpilot.com\&utm_medium=website\&utm_campaign=modern-faq-for-confluence) ## Related guides * [Confluence Questions & Answers Template](/blog/confluence-questions-answers-template.md) * [How to Create Mermaid Diagrams in Jira](/blog/how-to-create-mermaid-diagrams-jira.md) * [Export Jira Issues to Excel or CSV](/blog/export-jira-issues-to-excel.md) * [Bulk Download Jira Attachments](/blog/bulk-download-jira-attachments.md) * [How to Migrate Confluence Content](/blog/how-to-migrate-confluence-content.md) Explore NGPILOT[Browse Solutions](/solutions.md)[All Apps](/apps.md)[Atlassian Marketplace →](https://marketplace.atlassian.com/vendors/1226848/?utm_source=ngpilot.com\&utm_medium=blog\&utm_campaign=hub-links) **Tags:** * [faq](/blog/tags/faq.md) * [questions](/blog/tags/questions.md) * [q-and-a](/blog/tags/q-and-a.md) * [confluence](/blog/tags/confluence.md) * [knowledge-base](/blog/tags/knowledge-base.md) * [accordion](/blog/tags/accordion.md)